Precision Skin Assessment
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✨ Output sintetico generato da intelligenza artificiale conforme all'Art. 50 Reg. (UE) 2024/1689. Simulazione cosmetica a scopo illustrativo, non costituisce promessa o diagnosi clinica.

Most clients go live within 5 business days. For enterprise deployments, the timeline depends on the number of features and integrations required, but typically takes approximately two weeks.

No. The platform is designed for non-technical users. The only technical step is pasting one line of code on your website for the widget.

We support 30+ formats: PDF (with OCR for scanned documents), DOCX, XLSX, PPTX, RTF, images (AI text extraction), audio and video (automatic transcription up to 90+ minutes), web pages, YouTube, Vimeo, and free text.

Yes, the assistant automatically detects the user's language and responds in the same language. We support 100+ languages with the same knowledge base and fully localized widget interface.

Connect your Telegram bot from the dashboard, assign an assistant, and the AI responds automatically to text, voice notes, and customer queries. For skin analysis, Telegram instantly opens a high-performance native Mini App: the camera detects and redacts the periocular eye region in real time (Canfield VISIA clinical standard) directly on the user's smartphone. The bot prevents unredacted photo uploads in the chat, protecting brand reputation and ensuring 100% GDPR Art. 9 compliance before generating personalized routines.

Absolutely. Security is built into every layer of Divamea: database-level isolation with PostgreSQL Row-Level Security (RLS), GDPR-compliant consent flows, encrypted transfers via TLS/HTTPS with signed URLs, role-based access control (Owner, Admin, Member), full audit trail for all critical actions, and third-party AI processing with no data retention. No data is shared between accounts, ever.

Yes, the built-in Model Playground lets you simulate real conversations and validate responses before deploying to any channel.

We support real-time sync with Shopify, WooCommerce, PrestaShop, and Amazon SP-API (6 marketplaces: ES, DE, FR, IT, UK, US). You can also import products via CSV/XLS or use our AI-powered KB Import to extract products from your existing documents automatically.

After your demo call, our team sets up your account and helps you configure your first assistant. Most clients go live within 5 business days. Enterprise clients receive assisted onboarding with a dedicated account manager, including custom system prompt development and integration setup.

KB Import is a unique feature that uses AI to automatically extract product information (names, descriptions, prices, ingredients) from your existing knowledge base documents, such as PDFs, catalogs, or price lists you have already uploaded. No manual data entry needed.

Yes. When the AI recommends products, it shows rich product cards with images, prices, and direct add-to-cart buttons. We support cart integration with Shopify, WooCommerce, and PrestaShop. The AI can also suggest product bundles with automatic discount calculation.

You can configure the widget for three audience types: end users (consumers), professionals (beauty operators), and skincare advisors. Each audience gets a tailored home screen and experience, localized in 100+ languages.

Privacy and compliance are foundational to Divamea. Unlike legacy solutions, we deploy a client-side edge biometric redaction engine active across web widgets, native Telegram Mini Apps, and WhatsApp Webviews: no unmasked photos ever leave the user's device with identifiable biometrics. Periocular features are redacted following the Canfield VISIA / JAMA Dermatology clinical standard (GDPR Art. 9), keeping perioral and skin texture unobstructed for clinical precision. Processed images reside in the cloud solely for consultation duration with a 30-minute auto-purge TTL, retaining strictly anonymized numerical metrics.

All structured data is stored in a managed PostgreSQL database with Row-Level Security. Files and documents are stored in encrypted cloud storage with access controlled via signed URLs. All infrastructure runs on cloud servers in EU regions.

Yes. The platform is fully compliant with GDPR (EU 2016/679, including Art. 9 and 4(14)) and the EU AI Act (EU 2024/1689). We guarantee "Zero Biometric Leakage" for Enterprise DPOs through client-side biometric redaction before any cloud transmission. We strictly adhere to Art. 50 of the EU AI Act with transparent AI interaction notices and permanent, verifiable watermarking on all synthetic simulations and generated visuals. All data is protected with database-level multi-tenant Row-Level Security, immutable audit trails, and atomic Right to Erasure workflows. No user data or conversations are ever used to train third-party foundation models.

Traditional cloud platforms and chatbot builders require raw, unmasked facial photos to be sent to remote servers or uploaded directly into chat threads (WhatsApp, Telegram), exposing beauty brands to severe legal liabilities under GDPR Art. 9. Divamea is the only platform that executes full geometric biometric blackout directly on the user's client device (web, Telegram Mini Apps, WhatsApp Webviews) via WebAssembly and Canvas before transmission. This eliminates biometric breach risks and guarantees immediate approval from Enterprise Data Protection Officers.